Our Standards

Our Retail Experts have over 50 years of retail experience working with Irelands leading retail companies across retail operations, category management, purchasing, marketing, brand development, and HR. 

SMA employees are certified in all areas of Legal, H&S & HACCP compliance, and follow defined quality procedures and industry best practices in every aspect of our business. We are currently in the process of preparing for ISO certification.

All SMA employees are fully insured for both Public and Employee Liability.We operate to the highest level of customer service and provide a service desk available to clients from 9-5 Monday to Friday, further supported by 24/7 mobile service. We continue to evolve our retail services and technology based upon emerging retail trends, customer requirement and invest heavily in resource & bespoke technologies.

We operate a continuous improvement programme within our business to provide new business directions and deliver tailored client requirements. At SMA, we view our clients as partners in our business, working together to deliver the best solutions to grow your business peformance in today’s competitive retail space.