Our Clients

SMA Retail Specialists work with leading Retail Groups with multi-sites in Ireland across Grocery, Specialist, Food Service & Leisure Sectors

Grocery Retail

Our origin and heritage in Grocery Retail channels means that we have over 40 years experience and expertise in all aspects of Grocery Retail from operation to customer service in Multiples, Convenience, Symbol Groups, and Forecourt. SMA is proud to partner Store of the Year Awards for leading irish retail groups, and Shelflife C Store of the Year. Our services in this sector extends across retail audit, operations advisory and frontline customer excellence training

  • Multiple and Convenience clients include BWG Spar, Eurospar & Xl; Centra, Mace, SuperValu; Costcutters, Londis
  • Forecourt clients include Topaz, Gala and Texaco Spar Junction 14
  • Wholesale Cash & Carry clients include Value Centre and Musgraves

Food Service & Leisure

SMA also specialises in Food Services and Leisure sectors, working with leading Food Service companies and some of the largest family attractions in Ireland. Our role within the Food Services spans across audits, advisory, and frontline customer excellence training programmes, as part of a continuous improvement programme from back kitchen operations to front of house & customer engagement.

  • Food Services clients include Aramark Education & Healthcare, Baxter Storey B&I¬†
  • Tourist & Leisure clients include Dualway, Dublin Sightseeing, Tayto Park and Dublin Zoo

Specialist Retail

At SMA, our retail expertise spans  specialist retail businesses, all with varying retail support requirements from Retail Audits to Retail Marketing and Website Development.

Best practise retailing applies to all retail categories. SMA set world-class retail standards, tailoring our programmes to a range of national and international specialist retail businesses

Specialist Retail clients include Haven Pharmacy, Smyths Toys, SsangYong Motors, National Lottery